The most rewarding aspect of our work is seeing people transform for the better. It’s walking beside them on their journey and seeing them grow in confidence day by day. We measure the impact of our work to ensure that we maintain a high standard of care at all times.

How we measure impact

We demonstrate the impact of our trauma-informed therapy service using evaluation forms completed at the beginning, middle and end of therapy. Clients are provided the opportunity to give quotes and share examples of the effect therapy has had in their lives. We also ask the children and parents at our play therapy sessions for their feedback and survey them on what improvements have been made.

When the journey begins

The impact of unwanted sexual experience cannot be underestimated. At the beginning of our journey with clients, we will frequently find they are struggling with their mental health, showing symptoms of depression, PTSD and anxiety. Of the people who came to us for therapy in 2021:

54% had self-harmed
60% had experienced suicidal thoughts
69% were or had been depressed

Reducing the influence of such mental health conditions is a significant measure of our impact.


improvement in overall client experience of trauma/abuse


improvement in overall client experience depression


improvement in overall client experience anxiety


improvement in overall client experience eating disorder


improvement in overall client experience self-esteem issues


improvement in overall client experience work/academic related problems


of our children said they benefited from the play therapy


of our children felt safer as a result of their play therapy


were coping better emotionally


reported improved self-confidence


reported fewer suicidal thoughts


were coping better at home or in education


said they experienced improvement in their relationships


were feeling less depressed


were self-harming less

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